RMA / ARS Request Form - Overland Tandberg

In order to submit your request for your Overland-Tandberg product to be repaired, please select one of the options below:

Request an RMA number for a return-to-base repair (in warranty and out of warranty repairs)
Request an ARS (Advanced Replacement Service) after qualification by our Technical Support Hotline

Case Number*

If you do not have a case number, please contact Overland-Tandberg's support team at 800 826 323 74.

Email*

Billing Information*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Select if same as Billing Information

Shipping Information

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Device / Product*

Serial Number*

Item Number

Internal / External

Internal
External

Failure Description*

This field is hidden when viewing the form

Important:

Please handle all Overland-Tandberg units with care. If damage occurs in transit due to insufficient or poor packaging Overland-Tandberg will charge you its standard charges for repair. The customer is liable for any damages and Overland-Tandberg will claim compensation if the faulty unit is not returned within 5 days.

This also effects damages outside the warranty period, as well as returning incorrect devices, sending other devices in addition to the named serial number and hardware which is not Overland-Tandberg equipment.

Please note: In the event that no defect is found, or if you fail to return the faulty unit to Overland-Tandberg within 5 days, you will be charged in accordance with the service pricelist.

I accept the terms and conditions of the Advanced Replacement Service

You can find the Overland-Tandberg Privacy Policy Here.